THOMAS W. DILLON, Ph.D.

 

Professor and Director

Bio & Health Informatics Center

Computer Information Systems & Management Science

College of Business, MSC 0203

James Madison University

317 Showker Hall

Harrisonburg, VA 22807

 

dillontw@jmu.edu

http://cob.jmu.edu/dillontw

Phone: (540) 568-3015

FAX: (540) 568-3017

 

 

EDUCATION

 

Ph.D. 1995 University of Maryland Baltimore County, Major: Information Systems, Human-Computer Interaction track.

M.S. 1992 University of Maryland Baltimore, Major: Information Systems.

M.Ed. 1983 Shippensburg University, PA, Major: Business Education-Information Processing.

B.S.Ed. 1982 Shippensburg University, PA, Major: Business Education.  

 

EMPLOYMENT

 

Professor of Computer Information Systems (2007 – Present) College of Business, James Madison University, Harrisonburg, VA 22807.

 

Courses Taught:

Computer Information Systems, Systems Analysis & Design, Electronic Commerce, Informatics for Healthcare Professionals, and Informatics for Advanced Healthcare Professional (Grad.)

 

Director, Center for Bio & Health Informatics (2005 – Present)

 

Associate Professor of Computer Information Systems – (2000-2007), College of Business, James Madison University, Harrisonburg, VA 22807. (Tenured Fall 2005)

 

Assistant Professor of Information Systems (1996-2000), Gordon Ford College of Business, Western Kentucky University, Bowling Green, KY. (Tenured and Promoted to Associate Professor - Spring 2000)

 

Courses Taught:

Principles of M.I.S., MIS Analysis & Design, Computer Systems Applications Project (Access & Visual Basic), Electronic Commerce (MBA elect.), Information Technology & Strategy (MBA req.), and Information Systems/Decision Science (MBA found.)
 

Director, MBA Program (July 1998-August 2000). Recruit, select, process, and advise MBA students. Facilitate graduate courses and faculty for a 170-student program. Member of the Dean’s Administrative Council. Publish the MBA Exchange, a semester newsletter. Increased enrolment 50% and GMAT scores 10%. Lead the team that developed the MBA Program strategic plan. Initiated the MBA Advisory Council, the MBA Student Association, and the MBA Alumni Association. Began the MBA Internship Program.

 

 

Assistant Professor (1994-1996)/(Instructor - 1993-1994) of Information and Decision Sciences, Franklin P. Perdue School of Business, Salisbury State University, Salisbury MD.

 

Research Associate & Adjunct Assistant Professor of Information Systems and Decision Sciences (1990-1993), Sellinger School of Business, Loyola College of Maryland, Baltimore, MD.

Instructor of Computer Information Systems/Science (1986-1990), Richard A. Henson School of Science and Technology, Salisbury State University, Salisbury, MD.

Instructor of Computer Studies (1984-86), Chesapeake College, Wye Mills, MD.

 

Instructor of Business Information Systems (1983-84), Shippensburg University, Shippensburg, PA. 

 

REFEREED PUBLICATIONS

 

E. Vandsburger, R. Duncan-Daston, T.W. Dillon (2009) The Effects of the Poverty Simulation, an Experiential Learning Modality, on Students' Understanding of Life in Poverty, Journal of Teaching in Social Work (in press).
 
D. McDowell, T.W. Dillon, & D. Lending (2008) Perceived quality benefits 
influenced by usefulness and documentation accuracy of information systems, 
CIN: Computers Informatics Nursing, November/December 26(6), (in-press).

 

T.W. Dillon, A.J. Hamilton, D.S. Thomas, and M.L. Usry, (2008) The importance of communicating workplace privacy policies, Employee Responsibilities and Rights Journal, 20(2), 119-139.

 

D. Lending & T.W. Dillon (2007) The effects of confidentiality on nursing self-efficacy with information systems, International Journal of Health Information Systems and Informatics, 2(3), 49-64.

 

T.W. Dillon & D.S. Thomas (2006) Knowledge of Privacy, Personal Use and Administrative Oversight of Office Computers and E-Mail in the Workplace, Information Technology, Learning and Performance Journal, 24(2) 23-34.

 

T.W. Dillon & H. Reif (2006) Identifying Purchase Perceptions that Promote Frequent E-Commerce Buying, International Journal of Electronic Marketing and Retailing, 1(1) 48-66.

 

T.W. Dillon, R. Blankenship, & T. Crews (2005) Nursing attitudes and images of electronic patient record systems, CIN: Computers, Informatics, Nursing, May/June, 23(3), 139-145.

 

T.W. Dillon & H.L. Reif (2005) Identifying Purchase Perceptions that Affect Consumers’ Internet Buying in Strategies for Generating e-Business Returns on Investment, Chapter 11, pages 235-253. Ed: Namchul Shin. Hershey, PA: Idea Group Publishing, Inc.

 

T.W. Dillon & H. Reif (2004) Factors influencing consumers’ online commodity purchases, Information Technology, Learning and Performance Journal, 22(2), 1-11.

 

T.W. Dillon & S.E. Kruck (2004) The Emergence of Accounting Information-Systems Programs, Management Accounting Quarterly, Spring, 5(2), 29-36.

 

T.W. Dillon, D. Lending, T.R. Crews, & R. Blankenship (2003) Nursing self-efficacy of an integrated clinical and administrative information system, CIN: Computers, Informatics, Nursing, 21(4), 198-205.

 

R.B. Settle, T.W. Dillon, & P.L. Alreck (1999) Acceptance of the phone-based interface for automatic call direction, Behaviour and Information Technology, 18(2), 97-108.

 

T.W. Dillon, D. McDowell, F. Salimian, & D. Conklin (1998) Perceived ease of use and usefulness of bedside-computer systems Computers in Nursing, 16(3), 151-156.

 

T.W. Dillon, J.P. Kuilboer, J.D. Quinn, & M. Garner (1998) Accounting student acceptance of tax preparation software, Journal of Accounting and Computers, 13, 17-29.

 

T.W. Dillon & A.F. Norcio (1997) User performance and acceptance with a speech-input interface in a health assessment task, International Journal of Human Computer Studies, 47, 591-602.

 

T.W. Dillon & H.H. Emurian (1996) Some factors affecting reports of visual fatigue resulting from use of a VDU, Computers and Human Behavior, 12(1), 49-59.

 

T.W. Dillon (1995) Mapping the discourse of HCI researchers with citation analysis, SIGCHI Bulletin, 27(4), 56-62.

 

T.W. Dillon & H.H. Emurian (1995) Reports of visual fatigue resulting from the use of a video display unit, Computers and Human Behavior, 11(1), 77-84.

 

M.J. DeHaemer, G. Wright, T.W. Dillon, & M.H. Richards (1995) Keep Talking -- Performance effectiveness with continuous voice recognition for spreadsheet users, International Journal of Speech Technology, 1(1), 41-48.

 

T.W. Dillon, D. McDowell, A.F. Norcio & M.J. DeHaemer (1994) A preliminary investigation: Nursing acceptance of a speech-input interface, Computers in Nursing, 12(6), 264-271.


M.J. DeHaemer, G. Wright & T.W. Dillon (1994) Automated voice recognition for spreadsheet tasks: Performance effects for experts and novices, The International Journal of Human Computer Interaction, 6(3), 299-318.

 

E. Goss, J. Busbin & T.W. Dillon (1990) Improving spreadsheet control for sales managers through the use of the systems development life cycle. Journal of Personal Selling and Sales Management, 10(3), 101-107.

 

E. Goss, T.W. Dillon, & J. Kendrick (1989) Bittersweet Spreadsheets: Application development needs control. The Woman CPA, July, 20-24.

 

PROCEEDINGS AND PRESENTATIONS (selected)

 

E. Vandsburger, R. Duncan-Daston, T.W. Dillon (2009) The poverty simulation, Proceedings of the Council on Social Work Education Annual Program Meeting, October 2008.

Dillon, T.W. and Mitri, M. Identifying the Core-Content of Graduate Health and Medical Informatics Programs. Proceedings of South East Decision Science Institute, February 2006.

Reif, H.L., Brookshire, R.G. & Dillon, T.W. Testing the theory of e-commerce purchase perceptions. Proceedings of International Association for Computer Information Systems, October 2005.

 

Dillon, T.W., Vandsburger, E., Ford, K. & Lending D. Self-efficacy of behavioral health professionals with a clinical and administrative information system, Proceedings of South East Decision Science Institute, February 2005.

 

Dillon, T.W. & Kruck, S.E.  Information systems needs for accounting information-systems majors, Proceedings of South East Decision Science Institute, February 2005.

 

Dillon, T.W. & Ratcliff, M.A. Evaluating the implementation of point-of-care technology with the IBM usability satisfaction questionnaire.  Proceedings of International Association for Computer Information Systems, October 2004.

 

Lending, D. & Dillon, T.W. Perceptions of confidentiality and accuracy: effects on computer attitudes and self-efficacy, Proceedings of ACM-MIS, 2004.

 

Dillon, T.W. & Reif, H.L  Factors influencing e-commerce buying patterns, Proceedings of South East Decision Science Institute, February 2004.

 

Dillon, T.W. & Thomas, D.M., Employee Perceptions of Email and Office Computer Privacy, Proceedings of South East Decision Science Institute, February 2004.

 

Best Paper Award – CIS Track - Lending, D. & Dillon, T.W.  Patient confidentiality and effects on nursing efficacy, Proceedings of South East Decision Science Institute, February, 2003.

 

Dillon, T.W. & H. Reif, Factors and characteristics that influence Internet purchases, Proceedings of South East Decision Science Institute, February, 2003.

 

Dillon & Reif, Developing a Measurement Instrument for Determining Consumers’ E-Commerce Purchase Perceptions, International Association for Computer Information Systems, October, 2002.

 

Dillon & Reif, Factors affecting e-commerce textbook purchases, International Association for Computer Information Systems, October, 2001.

 

Dillon & Reif, Attitudes and Practices of Students Towards E-commerce Textbook Purchases, South East Decision Science Institute, February 21-23, 2001.

 

Dillon, et. al., Nursing attitudes of computer-based patient record systems, Southeast Decision Sciences Institute, February, 2001.

 

Reif & Dillon, Attitudes and Practices of Students Towards E-Commerce versus Traditional Textbook Purchases, Southeast Decision Sciences Institute, February, 2001.

 

Session Moderator, Electronic Commerce, Global Automotive Conference, March 2000.

 

Dillon et al., A preliminary study: Capturing Perceived Accuracy and Confidentiality of traditional and computerized patient records, Association for Information Systems, August, 1998.

 

Invited Paper - Health Care Track - Dillon et al., Nursing satisfaction and perceived effectiveness/efficiency with bedside-computer systems, Information Resources Management Association, May 17-20, 1998.

 

Dillon et. al., Acceptance of bedside computer technology, Association for Information Systems, August 16-18, 1996.

 

Dillon, et al. Predicting user intentions: Attitudes before and after using application software.  Decision Sciences Institute, November 24-26, 1996.

 

Dillon, et al. Predicting User Intentions: Attitudes before using application software. Decision Sciences Institute, November 20-22, 1995.

 

Technology advancements in the human-computer interface and implications in information systems. Southeast Decision Sciences Institute, March, 1994.

 

Dillon, et al. Spoken language interaction: Effects of vocabulary size and experience on user efficiency and acceptability. Human-Computer Interaction International 1993.

 

Dillon. Reports of visual fatigue when using a video display unit. Working Paper Series, Lattanze Center for Executive Studies in Information Systems (IS), 1993.

 

Dillon, et al. Automated voice recognition for spreadsheet tasks: Performance effects for experts and novices. Working Paper Series, Lattanze Center for Executive Studies in IS, 1993.

 

 

RESEARCH IN PROGRESS

 

T. Dillon & S. Kruck, Employers identify their needs for the Accounting Information Systems major, revise and resubmit to Journal of Information Systems Education.

 

E. Vandsburger, K. Ford, & T. Dillon, Self-efficacy of human service professionals using electronic clinical record systems, revise and resubmit to International Journal of Health Information Systems and Informatics.

 

T. Dillon, D. Lending, & H. Reif, Effects of privacy and accuracy upon
information systems adoption attitudes, submitted to Journal of Information Science and Technology.

 

T. Dillon & D. Lending, Effects of privacy and accuracy on technology acceptance, work in progress

 

 

 

UNIVERSITY SERVICE (JMU)

 

Member, Steering Committee, Institute for Innovation in Health and Human Services

Member, Steering Committee, Center for Bio & Health Informatics

Chair, COB204 Committee

Advisor, Association for Technology Professionals (AITP)

 

 

AWARDS for TEACHING, RESEARCH & SERVICE

 

Community Service Award, College of Business, James Madison University (2006-2007)

 

Distinguished University Service Award, James Madison University (2007)

 

Community Service Award, College of Business, James Madison University (2005-2006)

 

Affiliate Faculty Status (2005) Institute for Innovation in Health and Human Service, College of Integrated Science and Technology, James Madison University

 

Finalist - College of Business Research and Creativity Award (1997-1998) One of three faculty nominated at Western Kentucky University.

 

Outstanding Faculty Teaching Award (1993-94 & 1994-95) Selected by the School of Business students at Salisbury State University

 

Outstanding Teaching Award (1994-95) Selected by the School of Business Faculty at Salisbury State University.