Winter 2010

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Survey:  The Value of CM Certification ׀  From the ICPM Executive Director  ׀  From the ICPM Board of Regents  ׀  Awards & Recognition  ׀  Certification News ׀  Events & Happenings ׀  Recently Certified Managers

Newly Certified Managers Share Their Thoughts on CM Certification

Search the Internet and you will find that much has been written about the "value of certification".   However, there is no better source than ICPM's own CM certificants when it comes to describing the personal and professional value of certification.  Accordingly, ICPM surveyed a select group of 2009 certificants who shared these thoughts about their recent certification experience:

What value did you derive from preparing to take the CM exams? 

• I derived a broad sense of my role as a manager and an appreciation of the variety of challenges managers must be able to address. (William Seegars, CM, Command Master Chief, U.S. Navy)

• I obtained an understanding of the different behavioral types that comprise the workforce and how to effectively manage each type by appealing to their unique differences. (Stephanie Slezycki, CM, Engineer, General Dynamics Electric Boat)

• I gained exposure to a diverse array of management philosophies and practices, from which I can choose the one(s) that best fit my management style or a given situation (Saeed Bawazeer, CM, Al-Talayi, Saudi Arabia)

• I was able to fill in the blanks on areas of management that I had not been exposed or had not received previous training (James Randolph, CM, Industrial Engineer, Gulfstream)

• By engaging in interactive group discussions with CM applicants from my company, I benefited from learning about different management perspectives and experiences (Kathleen Conway, Manager IT Security, Certification and Accreditation, United Space Alliance)

• It was a valuable refresher that helped me to understand my strengths and weaknesses with regard to managerial best practices.  (Marcus W. Hervey, CM, Deputy Department Head, U.S. Air Force)

• As I read through the books, I thought of ways to apply the concepts in the workplace.  Most of what I read could be applied immediately and it helped me look at new ways to approach common management challenges. This “out of the box” thinking helped me deliver better results on projects, build empowered teams, and understand the importance of providing feedback and recognition to individuals and teams. (Jason Orloske, CM, Project Manager, Red Wing Shoe Company)

What was the most challenging aspect of getting CM certified? 

Most CM applicants cited time management as the most challenging aspect of getting CM certified.  Balancing work, life, and education requires dedication and commitment.  New priorities have to be set and opportunities foregone to free up the time to prepare to take the CM exams. Other challenges cited included:

• Making valuable connections between course content and workplace scenarios

• Speaking in a group and organizing thoughts for a meaningful exchange of ideas

• Replacing old management practices with new ones learned in the CM program

How did the CM certification process help you to become a better manager? 

• It opened my mind to alternative ways to achieve organizational goals and positive outcomes. (Clint Bain, CM, Chief Building Manager, Grand Bahama Port Authority)

• It exposed areas that needed improvement in my management style. (Nabil Issa, CM, Managing Director, NP Aerospace Jordan)

• It validated management practices I currently use and reinforced some I had forgotten. (Deborah Miller, CM, Assistant to the Director, Port of Seattle)

• It clarified that leadership behavior is important but one must equally demonstrate strong managerial acumen to be an effective manager.  (James Warren, CM, Manager, United Space Alliance)

• It made me a more complete leader by filling in the blanks when it came to supervising different personality types (Karen Pirella, CM, Blue Cross Northern Pennsylvania)

• It improved my understanding of other person’s points of view and helped me realize the importance of being a good listener. (Arthur Warren, CM, Senior Electrical Systems Engineer, Port of Seattle)

• Exposure to different ideas, processes, cases and management practices was an eye opener for gaining new insights and perspectives. (Sue Mariotti, CM, Branch Manager, BECU)

What value doe CM certification have for you?   

• I am a more empowered leader and manager because I understand and am able to apply fundamental management and leadership principles. (William Seegars, CM, Command Master Chief, US Navy)

• Upon obtaining CM certification, people look at you more seriously as a leader.  When you can provide them with knowledgeable answers to management questions, it fortifies their confidence in you.  Senior management sees CM certification as a commitment to educate yourself and others, which makes you a more desirable candidate for future promotion. (James Rudolph, CM, Industrial Engineer III, Gulfstream)

• It demonstrated my capabilities and commitment to professional development to senior management, where they have shown their appreciation and satisfaction. (Bader Al-Bader, CM, Assistant Manager, Triple E Holding Company)

• Other managers and employees think more highly of you; you have earned respect. (Julie Bard, CM, Engineering Process Writer II, Gulfstream)

• It provides access to the CM community for continuous interaction. (Bill Miller, CM, Applications + Systems Development Analyst, Gulfstream)

• It set me apart from my peers in the military as the CM achievement was not expected at my rank or pay grade. (Ron Melvin, CM, Chief petty Officer, US Navy)

What is the incentive to recertify annually to maintain current CM status? 

• To keep my management and leadership skills up to date

• To receive continuing professional recognition and respect

• To maintain access to the network of CM certified professionals

• CM is an accountability partner to keep learning and growing to achieve success

**  ICPM extends its thanks and appreciation to the Certified Managers that responded to this survey.

Who's Who Among Certified Managers

The following short stories were written by Certified Managers for Certified Managers.

Dr. Gary A. Mattison, PhD, CM

Online Professor, Strayer University

Fredericksburg, Virginia

"Any faculty member who is teaching in the business curriculum should consider becoming CM certified.”  That was the first time I had heard of CM certification. One of our full-time professors at Strayer University had taken and passed the CM exams. He considered CM to be one of the best knowledge validation exams for professors who were teaching, or wanted to teach, in our business curriculum.

I applied to the program out of curiosity, and if for no other reason than to obtain the material and assess the program myself. I was duly impressed with the study material. I saw a direct applicability to my job as a professor. CM training appeared to be an excellent review of similar knowledge I had gained in the U.S. Army, in my undergraduate degree, and in graduate studies. Moreover, having just left the Army, I felt that I needed to validate my skills in management, behavioral, systems sciences now that I was in my new environment: the ‘civilian world.’ There was an added incentive. I was told at that time, CM certification meant we would get paid the same as a PhD. 

Studying for the exams was not easy. It took time that I really felt I did not have. Nonetheless, I went through every page of each study guide. When exam time came, I finished all three exams on the same day.

Soon thereafter, I was appointed as Campus Dean for Strayer University. As I completed daily requirements, I realized that CM was more than a certification; it had given me insights to my new ‘applied learning lab.’ Situations arose that presented a dilemma as challenging as any scenario I had seen in the CM exams. My boss was very pleased with my performance, so much so that I became the Campus Dean at four more campuses, two of which I opened.

The CM designation continues to mean a lot to me, to the students, and to the administration. In fact, those of us who have earned the certification now have “CM” after our list of degrees in our catalog. Teaching does indeed demand a skill set similar to that of any manager.

Three years ago, I was honored by being the first elected Faculty Senate President in our University’s history. I believe wholeheartedly that CM certification had a part in that. Yet I am not alone. There are many in our organization who are CM certified. We share a special common bond, each of us knowing the capabilities of our fellow faculty and staff members. Therefore, I continue to refer Business and Management Information Systems students and faculty to the CM Website. I am pleased to publicize and share the benefits of certification to all energetic, knowledgeable individuals with whom I meet.

Phillis Blowe Lowery, CM

Regional Training Center Coordinator

North Central Texas Council of Governments

Arlington, TX

Divine Intervention -- While employed at Lockheed Martin in Fort Worth, Texas, I decided to become a Certified  Manager though the Fort Worth Chapter of the National Management Association.  I felt this would benefit me in my career.  I cannot say that I knew exactly how it would benefit me, but I knew it wouldn’t hurt to have the knowledge the CM certification offered.

In preparation for the exams, there were three courses that were offered through the Management Association.  Because of my work schedule, I was only able to enroll in two of the courses.

As the exam date approached, I started getting a bit nervous thinking about the six-hour exam that was required before I could become a Certified Manager.  I studied and outlined the material I had available through my classes.  As for the third class that I did not take, I prayed and told the Lord that He would have to really help me in passing that portion of the exam.

On Friday, prior to the exam date on Saturday, I decided to take a day off from work in order to study. Around 7:30 a.m. I left home to take my daughter, Tenea to school.  During that time, I was actively involved in the Clean City Commission in our town of Forest Hill, Texas.

As I backed out of the garage and started toward the main road that runs through the city, I noticed something lying in the middle of the street.  My immediate response was, “I know somebody threw that trash in the middle of the street!”  I stopped the car and told my daughter to pick it up.  When she got back in the car, she handed the item to me.  I didn’t take the time to look at it because about a half block from the location of the first item was something else lying in the street.

Being the avid clean city person that I was, I had her pick the second item up, also.  Both items turned out to be books that had been battered and run over by traffic.  I didn’t get a chance to look at both of the books until after I had dropped my daughter off at school.

It sent chills through my body when I finally looked at the books and saw the titles.  One was entitled Coaching Skills for the Manager and the other was Supervisory Skills.   On the outside of each book was a sticker that read, “Alcon Library – DO NOT REMOVE”.  Even more surprising to me was when I opened each book, I found a pre-test, a study guide, and a post test. 

God answered my prayers in a very tangible and awesome way.

Edward Schwier, CM

CH2MHill

Richland, WA

I came to the Department of Energy Hanford Site in 1996 as part of the tram led by Fluor to work on clean-up of the 576 square mile former nuclear production complex in the 'desert' of Washington State.  I had a successful military career with vast amounts of management and leadership experience; however, this second career presented different challenges.  I was new to the area and a geographic bachelor.  I quickly became involved with the new Hanford NMA Chapter that emerged out of two chapters sponsored by outgoing contractors.  As a life-long learner and teacher, I gravitated to professional development and discovered the CM Program.  I quickly determined that I wanted to pursue certification, for myself, not because it was a job requirement or an expectation.

The Chapter had an established process to support those pursuing CM certification.  An after work study group, usually self-facilitated, discussed two chapters from the study manuals each week. Throw in several review sessions and in less than 20 weeks we were ready to take the three CM exams, hand written, in one six hour session.  The group learned the most from discussing principles covered in the three manuals and sharing experiences.  We coached and mentored each other, focusing on success for all.  The Chapter had a 100% pass rate in the past, so we felt some pressure to succeed.

I enjoyed the experience so much that I volunteered to be the CM Director for the Chapter and served in that position for many years, coordinating work groups, occasionally facilitating sessions, and expanding the pool of CMs.  I worked with the Energy Northwest and Tri-City Area Professional Employees Chapters of NMA to conduct joint study groups.  Today, the CM Program is still going strong and NMA Chapter #395 continues to have a 100% success rate.

What difference has achieving the CM certification made in the careers of managers and in the culture of the Mid-Columbia Basin?  On the negative side, I have yet to see a job posting that states "CM certification desired/required".  On the positive side, it has expanded our base of knowledge and CMs are notorious for their energy in volunteering to help others and to address problems beyond their own sphere of influence.  They are a vital resource that is called upon to help address management issues that require leadership skills to resolve.  Talking to those who have been CMs for some time and to newly Certified Managers, I consistently hear "I did this for myself" as the answer to what motivated them to pursue certification.

From the ICPM Board of Regents

Reflections from the Chairman

I am pleased and honored to serve as chairman of the ICPM Board or Regents for 2009-2011. Because of the recession, many organizations are deeply in debt and struggling to survive. However, college, training, and certification enrollments tend to increase during this time as workers seek additional education and professional credentials to remain marketable. Accordingly, interest in CM certification remains strong and ICPM is financially healthy and thriving!

In fact, in 2009, ICPM had a record number of CM exams taken and international exam growth posted an 84% increase over the prior year. An extensive PR campaign of press releases and media coverage enhanced CM brand recognition and drove new customers from around the globe to the ICPM website to learn more about CM certification. Furthermore, in 2010, ICPM will seek accreditation from the National Commission for Certifying Agencies (NCCA) as part of its continuing commitment to delivering quality certification.

These are interesting times, and I am excited about the opportunity to represent Certified Managers worldwide and lead ICPM into 2010 and beyond.     

ICPM Board of Regents Elects New Officers for 2010 - 2011

Debra M. Tees, EdD Joins ICPM Board of Regents

Congratulations are extended to Debra M. Tees, EdD who joined the ICPM Board of Regents for a 3-year term of service beginning fall 2009.  Dr. Tees is Director of Corporate Leadership and Employee Development at Lockheed Martin's corporate headquarters in Bethesda, Maryland.  She holds MS and EdS degrees in Counseling and Organizational Psychology and has completed doctoral work in work-based learning leadership at the University of Pennsylvania/Wharton School of Business. Her expertise lies in the areas of learning and development and leadership.

Awards & Recognition

Michael A. Hoffman, CM Receives ASQ-Certified Six Sigma Green Belt

In June 2009, The Certification Board of the American Society for Quality announced that Michael A. Hoffman, CM had completed the requirements to be named an ASQ-Certified Six Sigma Green Belt (ASQ-SSGB).  ASQ certification provides formal recognition to professionals who have demonstrated an understanding of and a commitment to quality techniques and practices in their job and career.  Six Sigma Green Belts must have a minimum of three years work experience on six sigma projects and apply tools and techniques from the DMAIC model while working under the supervision of a Six Sigma Black Belt.  Upon passing the SSGB exam, they earn recognition as a Six Sigma Green Belt.  Michael is a Senior Quality Engineer with Teledyne Continental Motors, Inc. in Mobile, Alabama.  He was CM certified in 1989 and also holds the CPIM certification.  Congratulations Michael!

Gulfstream Management Association Recognizes 10 CM Certificants

In a formal recognition ceremony held at the Mansion on Forsyth Park in Savannah. Georgia on November 18, 2009, Gulfstream Aerospace Corporation recognized 10 newly Certified Managers.  CM facilitator and 2009 CM of the Year, Marshall Tuck, CM, delivered the recognition address and presented the framed CM certificates to certificants along with CM instructor, Larry Hanson, CM. New CMs included:  Arun Balasundaram, Julie Bard, John Hughes, Cameron Jordon, Carla McCutchen, William Miller, Abhishek Pitti, James Randolph, Samuel Waldman, and Gerald Zollars.

2nd Group of Managers at GASCO Awarded CM Certification

As part of a corporate leadership development initiative, Abu Dhabi Gas Industries, Ltd. (GASCO) has made a commitment to provide CM certification to its department heads and supervisors.  Sun Learning Systems, ICPM Training Partner in the United Arab Emerites, is administering the training and recently initiated its 5th GASCO training program.  In an awards ceremony held in November 2009, 42 newly Certified Managers were recognized.

ICPM Awards Scholarships for 2009-2010

As part of its continuing commitment to introduce undergraduates to the management profession, ICPM has funded two scholarships for 2009-2010.  Leigh McVay received the ICPM scholarship which partially funds tuition for a management major at James Madison University.  Leigh is a member of the business fraternity Beta Gamma Sigma and the Honor Society of Phi Kappa Phi.  She is on the Dean's list and participated in the study abroad program at the University of Antwerp, Belgium in Fall 2008.  Chris Meadows received a full  scholarship for the JMU undergraduate CM Program. Both Leigh and Chris will graduate in May 2010 with BBA degrees in Business Administration and majors in management.

Call for Administrative Management Society (AMS) Scholarship Applicants

The second annual Administrative Management Society (AMS) Scholarship for will be awarded in February 2010.  The scholarship will provide partial funding to one or more CM applicants to obtain CM certification. AMS was the original sponsor of the Certified Administrative Manager (C.A.M.) certification, an advanced level certification for administrative managers.  ICPM administered the C.A.M. from 1995-2004.  In December 2007, the AMS Foundation terminated operations and left funds to ICPM to create a legacy for AMS to continue its work in management education. Information about scholarship eligibility can be found by clicking on the hyperlink.  Scholarship applications will be received thru January 31, 2010.

Certification News and FAQs

ICPM Holiday Schedule for December/January

The ICPM office will be closed December 23rd thru January 3rd for the holidays.  Please place exam requests and CM Program orders early to ensure timely fulfillment.  Thank you for your business in 2009.  We look forward to continuing to serve you in 2010.

CM Program Price Increases Take Effect January 2010

Effective January 1, 2010, the following price increases for the CM Program will take effect:

• CM exam retakes = $75 (both domestic and international CM exams)

• CM application renewal = $75 (extends expired CM programs for 15 months)

• CM certification renewal = $75 (restores lapsed certifications to current CM status)

New Online Community and Website Coming in 2010

 In just a few weeks, ICPM will be launching a new online community and website that will provide certificants with an enhanced level of services and benefits.  The site will be a "one-stop-shop" where certificants can connect with other certificants on a private social network that will replace the current CM Directory.  Personal and public profiles, private messaging, secure online document storage, groups, forums, resume and job posting, and 1-click access to other social networks like LinkedIn and Facebook are just a few features of the new community.  Additionally, users will be able to apply and pay for CM certification online, order CM program materials, recertify and record professional development activities, register for educational events, and maintain their own contact information.  The new site will service customer needs more efficiently and will increase the value of your certification.  Look for your log in to arrive by email during the first half of January 2010 when the site goes live.

ICPM Introduces a Revised Recertification Program for 2010

January marks the month when CMs and C.A.M.s are required to recertify in order to keep their certifications current and continue to use the CM and/or C.A.M. professional credential(s).  For 2010, ICPM will be introducing a "revised" recertification program with improvements to the recertification process and revisions to recertification requirements.  In conjunction with ICPM's new online community and website, 2010 recertification will be completed entirely online.  The 4-part, online recertification process will entail:

1.  Affirming your intent to abide by the “CM Credential Use Statement”

2.  Reaffirming your intent to abide by the ICPM Code of Ethics

3.  Paying a $50 professional fee by credit card or check no later than February 28, 2010

4.  Self recording 4 professional development activities, as completed, throughout 2010

When, Where & How?  In mid-January, a recertification notice will be emailed to all CMs/C.A.M.s certified as of 12/31/2009. (CM applicants are not subject to recertification until they are CM certified.)  The notice will instruct certificants when, where, and how to recertify online.  Certificants without an active email address will receive a mailed notice directing them to the online recertification site.  Retired CMs will not be required to recertify, as long as their CM record reflects "retired status" and they are not working or consulting in a managerial capacity.

What is the 2010 Professional Development (PD) Requirement?

Certificants are required to complete four (4) PD activities during the 2010 year in accordance with the table below. A minimum of one activity must be completed in each of the three categories (i.e. coursework, self development, and leadership) and two activities must be complete in one category.  Time expended in an individual activity is not relevant, provided the results are meaningful to the certificant. Additionally:

• The PD requirement is based on actual activities completed throughout 2010.

• Eligible PD activities must develop business, management or leadership skills.

• 4 PD activities must be self recorded online by 12/31/2010 to meet the PD requirement.

• Random audits by ICPM staff will be conducted at year end to verify individual compliance.

Coursework Required: 1-2 activities	Self Development Required: 1-2 activities	Leadership Required: 1-2 activities
conferences	webinars or podcasts	mentor or coach
workshops, seminars, or in-house training	business reading - books, journals, newsletters, blogs, etc.	project or team leader
distance or e-learning	Management World + PDEs	volunteer leader or committee chair/co-chair
other certifications	video or audio tapes	board member or business group (NMA, toastmasters etc)
college courses	business writing – articles, books, newsletters, blogs, etc.	CM instructor/facilitator or other training instruction

Why Recertify?

It is the responsibility of each CM to engage in continuing professional development to maintain his/her skills in order to deliver high levels of performance.  Annual recertification documents the specific PD activities a CM has completed over the course of a year and establishes a historical record of professional development.  CMs that fail to recertify annually forfeit the CM benefits listed below and use of the professional “CM” credential.

• Access to exclusive certificant only ICPM website content

• A fully customizable profile in the CM social network/directory

• Secure online storage for professional documents, i.e. resume, presentations, etc.

• Receipt of ICPM publications (Management World and The Certified Letter)

• Access to JobNet, ICPM's online database of jobs for managers and supervisors

• Reduced pricing for NMA/ICPM conferences and training events

New ICPM College and Training Partners

ICPM extends a warm welcome to its newest college and training partners which are extending the outreach of the CM certification to Battle Creek-MI, Longview-TX, Cyprus, Greece, Pacific Islands, Guam, and Ethiopia.

Are You Getting the Most Out of Your CM Certification?

• Is your CM certificate framed and displayed on your office wall? 

• Are you using the CM credential in your signature block? on your resume?

• Are you keeping your CM status current by recertifying annually?

• Are you engaging in continuing professional development to stay current?

• Are you advocating CM certification to promote CM brand recognition?

• Are you utilizing the CM Directory to network with other Certified Managers?

• Are you participating in discussions by the CM groups on Facebook/LinkedIn?

• Are you implementing principles you learned in the CM Program?

Events and Happenings

2010  NMA National Conference in Partnership with ICPM

Mark your calendar for September 18-20, 2010 when NMA...The Leadership Development Organization and ICPM will co-host the 2010 National Conference in Miami, FL, USA.  A full agenda of education, networking, and recognition events are planned in addition to the annual highlight, the American Speech Contest.  Attendees will include Certified Managers, NMA members and non-members, and business leaders from around the globe.  Conference details and registration information will be posted on the NMA website 3 months prior to the conference.

Treat Yourself to NMA Membership in 2010

Have you resolved to increase your professional engagement by joining a membership association of managers and leaders in 2010?  Have you resolved to play a more active role in your continuing management and  leadership development?  If so, NMA membership could be right for you!   Explore the benefits of individual  membership by visiting:  www.nma1.org.  Then, take advantage of the NMA Chairman's Holiday Special by enrolling for individual membership at the discounted price of $48 by clicking here. Don't delay, this special offer expires January 31, 2010.

Recently Certified Managers & Certified Managers of Animal Resources

The Institute of Certified Professional Managers congratulates the following managers that obtained Certified Manager (CM) or Certified Manager of Animal Resources (CMAR) certification during the period July 1, 2009 thru December 30, 2009. 

MILITARY

United States Army

Roger Richgruber, CM

ALABAMA

Montgomery

AIDT

            Yvonne Crenshaw, CM

ARKANSAS

Bentonville

Wal-Mart Stores, Inc.

            Joel D. Dixon, CM

CALIFORNIA

Madera

Church & Dwight Co., Inc.

Christine Lynne Reichmuth, CM

San Diego

Northrop Grumman

David L. Campbell, CM

Santa Barbara

Margaret Fitzwilliam, CM

COLORADO

Littleton

         Lockheed Martin

         James Ward Jones, CM

CONNECTICUT

Groton

         Electric Boat

         Philip T. Brant, CM

         Adam Wayne Bull, CM

         Douglas A. Campbell, CM

         Nicole Louise Drey, CM

         Carolyn Jacob, CM

         Kathleen A. Lincoln, CM

         Megan Roberts, CM

         Matthew J. Scully, CM

         Annette R. Seling, CM

         Katrina Singer, CM

         Stephanie A. Slezycki, ACM

DISTRICT OF COLUMBIA

Washington

         Washington, D.C. Police Department

         Sergeant G.E. Roberts, CM

FLORIDA

Cape Canaveral

United Space Alliance

Rafael A. Esteban, ACM

Xavier Raymond Houle, CM

Charles A. James, CM

Jeanne M. Murphy, CM

Kelly L. Stanton, CM

James W. Warren, Jr., CM

Fort Walton Beach

The Boeing Co.

Mark S. Bailey, CM

Miami

         University of Miami

         Yan Shi, CM

GEORGIA

Savannah

Gulfstream Aerospace Corp.

Arun Balasundaram, CM

Julie S. Bard, CM

Martin J. Hughes, IV, CM

Cameron M.A. Jordan, CM

Carla H. McCutchen, CM

William D. Miller, CM

Abhishek Pitti, CM

James L. Randolph, CM

Samuel Harold Waldman, CM

Gerald Allen Zollars, CM

ILLINOIS

Chicago

Childrens Memorial Hospital

Anthony Rankin, CM

MARYLAND

Baltimore

Johns Hopkins University

Nisse Marvitz, CM

Amy L. Sexton, CM

MICHIGAN

Lansing

Davenport University

Rozmina A. Jaffer, CM

MINNESOTA

Red Wing

Red Wing Shoe Company

Jason R. Orloske, CM

NORTH CAROLINA

Morrisville

          Piedmont Research Center

          Brenda P. Hill, CM

NEW YORK

Delhi

          SUNY Delhi

          Francesca N. Santos, ACM

New York

          Mt. Sinai School of Medicine

          Janice Gates, CM

OHIO

Cincinnati

University of Cincinnati

Kathleen M. Wright, CM

Columbus

Ohio Department of Rehab & Corrections

Mohammad Amin Yakubu, CM

Ohio Police & Fire Pension Fund

Michael Abankwah, CM

Robert Aldridge, CM

Jennifer Blackburn, CM

Jeff Breeckner, CM

Kevin Clark, CM

Rebecca Gates, CM

Yvonne Harris, CM

Jennifer Harville, CM

Robert Holodnak, CM

Jane Jewell, CM

Mark Jordan, CM

Janeane Mayesky, CM

Yvonne McElroy, CM

Michelle Nardi, CM

Timothy O'Brien, CM

Keisha Pointer, CM

Michelle Rothwell, CM

Lisa Rowe, CM

Rhonda Sheskey, CM

Safe Auto Insurance Company

Randall A. Caldwell, CM

OREGON

Medford

Southern Oregon University

Chad Kristian Danielson, CM

TEXAS

Fort Worth

Lockheed Martin Aeronautics

Perry L. Blackwell, CM

Russell H. Brooks, CM

Carolyn Moses Phipps, CM

Trent Stehling, CM

TEXAS (contd.)

Houston

United Space Alliance

Steven J. Long, CM

Eric G. Pullen, CM

Jeffrey Sugar, CM

David A. Teixeira, CM

VIRGINIA

Norfolk

Afloat Training Group

William A. Seegars, CM

WASHINGTON

Oak Harbor

          Naval Hospital Oak Harbor

          Ronald E. Melvin, CM

Seattle

          Boeing Employee's Credit Union

          Susan Mariotti, CM

          Port of Seattle

          Arthur F. Warren, CM

BAHAMAS

Exuma

Bahamas Telecommunications Co.

Kezie Maria McPhee, CM

Bank of the Bahamas

Celcier A. Rolle, CM

Royal Bahamas Police Force

Schneika Clarke-Simmons, CM

Royal Bank of Canada

Chrissinda Young-Rolle, CM

Self-Employed

Paulette R. McPhee, CM

Eddy J. Nixon, CM

Freeport

Bahamas Telecommunications Co.

Keturah E. Williams, CM

Grand Bahama Airport Co.

Carmel D. Russell, CM

The National Insurance Board

Ruby Williams Outten, CM

Nassau

            Ministry of Education

          Donette P. Williamson, CM

          Princess Margaret Hospital

          Carol Seymour-Bischof, CM

          Deondra Shenique Hanche, ACM

          Geneva A. Evans Mortimer, CM

          Mai-Tai Rahming, CM

          Priscilla A. Rolle, CM

          Yvette Romain, CM

          Portia Thurston, CM         

          Public Hospital Authority

          Iva Mae Bain, CM

          Marsha A. Bain, CM

          Pamela P. Bowe, CM

          Caffiene Brice, CM

          Donnel Rolle, CM

          Ericka A. Rolle, CM

          Mechelle M. Rolle, CM

          Elvena A. Whymns, CM

ISREAL

Jerusalem

          Hotel Seven Arches

Awni E. Inshewat, CM

Ontario

          McMaster University

          K.C. Gourlay, CMAR

JORDAN

Amman

Khleif & Company

Nadia Michel Stephan, CM

King Hussein Cancer Center

Titiana Refat Mola, CM

NP Aerospace Jordan

Nabil Issa, CM

Petra Aluminum Co, LTD

Nadem Yousef Hamzeh, CM

Royal Hashemite Court

Muwafaq Al Shraideh, CM

Shadi Nayef Awwad, CM

Khaireddin Abdel Karim I. Al Hourani, CM

Hussam M. T. Zeitoun, CM

Social Security Investment Unit

Rola N. Maaytah, CM

KUWAIT

Shnwatha

Emtiaz Engineering & Energy

Bader Abdul Moshen Al-Bader, CM

LEBANON

Beirut

Mustapha H. Madi, CM

Maysoon Soufia, CM

Averda

Hani Musbah Ramadan, CM

SAUDI ARABIA

Al Hasa

National Guard Hospital

Haifi Saif Alnaimi, CM

Al Khobar

Sino Saudi Gas, Ltd.

Ayed M. Al Anazi, CM

Reiadh Ismail, CM

Damman

Tanita Noor Tahmina, CM

Ahmad N. Albinali and Sons

Ibrar Ahmed Khan,CM

Mahmood Aziz Rana, CM

Adel Abdullatif Hassanine, CM

Johnson & Johnson

Tamer Safwat Kassam, CM

UNITED ARAB EMIRITES

Abu Dhabi

          GASCO

Abdul Rahman Al Ameri, CM

Ibrahim Abdulla Alawadhi, CM

Nasser Saif Al Busaeedi, CM

Omar Mohamed Al Hamed, CM

Mohamed Al Hashemi, CM

Hassan Al Hosany, CM

Omar Hasan Al-Marzouqi, CM

Mohamed Ali Al Nowais, CM

Mohammad Ali S.N. Al Suwaidi, CM

Ahmed Al Zubaidi, CM

Omar Awad Halabi, CM

Afif Saif Nasser Harhara, CM

Sundararajan Raghavan, CM

Institute of Certified Professional Managers

James Madison University, MSC 5504

Harrisonburg, Virginia  22807

PH:  800-568-4120;  FX:  540-801-8650

  Website: http://www.icpm.biz

To contact ICPM or to opt-out:  icpmcm@jmu.edu